Jean Gabriel Pérès, President & CEO of the Mövenpick Hotels & Resorts group, was present at the 14th Worldwide Hospitality Awards ceremony and received the prize for the Best Initiative in Human Resources, for the hotel group's "Natural Enjoyment" internal training program.Initiated in 2011 as a brand promise and major differentiator of Mövenpick Hotels & Resorts, "Natural Enjoyment" aims to make customers happy by offering them personalized, relaxed, and unpretentious service. The concept encompasses the expectations of the group's current customers and the unique heritage of the brand that aims to promote cultural diversity and adaptation. The primary goal of "Natural Enjoyment" is to train all Mövenpick Hotels & Resorts employees on concrete practices that guarantee the promise of the brand. See the Natural Enjoyment video on our YouTube channel, and the entry at Hospitality ON.
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