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Annonce d'offre d'emploi

Director, Sales & Marketing

At Fairmont Hotels & Resorts, our Sales professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. Develop your market and lead a passionate team as Director, Sales, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.

Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  •  Direct and manage all activity related to the Sales department, ensuring all service standards are followed
  • Responsible for all Sales Colleagues’ achievement of individual goals
  •  Direct all sales initiatives for the hotel  
  •  Provide guidance and direction in the development of segment action plans
  • Be responsible for account management of key market segments
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  •  Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
  • Participate in select sales activities both on and off property
  • Set individual room revenue and/or room night goals
  • Manage any Sales Incentive Programs
  • Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
  • Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety  policies
  • Other duties as assigned

 

Qualifications:

  • Previous senior leadership experience within sales required
  • Computer literate in Microsoft Window applications andor relevant computer applications required 
  • University/College degree in a related discipline required
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  

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