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Annonce d'offre d'emploi

Night Supervisor - Hilton Bruxelles Grand Place

A Night Supervisor supervises night-hour assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out.

As Night Supervisor, you will supervise night-hour assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Night Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Occupy the hotel lobby and other public areas
  • Represent the Night Manager, when absent
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Ensure that all Guest complaints managed, recorded and resolved promptly
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform Departments of special requests, early/late departures, room changes and other Guest requests
  • Maintain good communication and work relationships in all hotel areas
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required
  • Serve your role and Team in an environmentally-conscience manner

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