Connexion to build memories remains a priority, nothing new about it, when travelling, people are expecting to discover, experience or, for the more conventional, cut from their everyday lives. Hospitality professionals have already started to adapt their offer to these new expectations.
The role of human interaction: a need for soft skills No matter how beautiful and complete the product is, most of memories are built through human interaction. Having qualified and service-oriented employees is then one of the most important keys to success. A real central issue in the times...
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