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Tokyo Haneda airport launches ‘Face Express’ biometric system

The technology was designed to minimize physical interactions and congestion at the many passenger touch points.

Tokyo Haneda Airport has completed deployment of Collins Aerospace’s ARINC SelfPass biometrics solution. The technology aims to streamline passenger processing through reduced physical interactions and bottlenecks at multiple passenger touchpoints.

As part of the project, Collins will install 98 self-service check-in kiosks, 30 biometric enrolment kiosks, 104 biometric devices for self-bag drop, 17 biometric automated security gates and 42 biometric automated self-boarding gates.

Our ‘Face Express’ system will allow passengers to efficiently proceed through procedures at the airport (baggage drop, security checkpoint entrance, boarding gate) utilising facial recognition, eliminating the hassle of showing their passport and boarding pass. We worked closely with Collins Aerospace to achieve this and enhance passenger convenience at Tokyo Haneda Airport.

Shoichi Ohashi, Tokyo International Air Terminal Corporation’s Senior Manager for the Facility Department

The use of biometrics has seen an increased use in recent years. However, COVID-19 has given the technology a new focus, enabling a reduction in human interaction at check-in and immigration.

Just last year, Emirates launched an integrated ‘biometric path’ at Dubai International, enabling customers to experience a contactless travel journey through the airport, while fellow UAE carrier Etihad Airways recently partnered with information technology company SITA to trial the use of facial biometrics for cabin crew check-in.


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