After Arne Sorenson for Marriott International, several hospitality leaders address their associates, share holders and loyal customers.
How do their companies face the crisis? What messages do they want to share? What are their priorities?
Keith Barr, Chief Executive Officer of IHG®
"We are all having to make very difficult decisions due to the impact this is having on our business."
"We will come out of it together"
'I wish we had all the answers but we don't, nobody does."
"We also had to assure that IHG has the financial capcity to come through. [...] Cancelling our financial dividend for shareholders for the first time in the history of the company."
"It has always been IHG's pivilege to help people connect".
Sébastien Bazin, Chairman & CEO Accor
"After safety and family, comes business with Accor."
"All we have made over the last 6 years prepared the company. Transforming the company, changing the business model, make this company so much stronger."
"Accor will indeed participate in the future."
Mark Hoplamazian, President and CEO at Hyatt Hotels Corporation
"What we are facing with the circumstance that we are in, is unprecedented over the last hundred years of human history".
"The challenge [...] is that we are taking actions [...] that feel in direct conflict with our purpose of care as a company."
"It is a conflict and it's painful".
"We care for people so that they can be at their best on one hand. On the other hand, we are taking actions on the short term to ensure that Hyatt is around in long term and has a strong future."
"We must use every once of our capacities to help those in needs".
"We are not just going to survive this pandemic, we are also going to come through with a sense of pride and deep gratitude for being together".