Through a global partnership with International SOS, a leading health and safety company, Ascott will provide these complimentary services as part of its enhanced "Ascott Cares" commitment to improving the well-being and safety of its guests.
Beginning June 1, 2021, these services will be offered to Ascott guests at nearly 200 locations in 86 cities and 27 countries.
Guests can call the property's front desk from their apartment to be connected to International SOS assistance centers. Ascott guests will be able to speak directly to International SOS health experts at one of its 27 assistance centers around the world.The assistance centers operate 24 hours a day, 7 days a week, and offer assistance in 99 languages and dialects.
International SOS will also provide travel safety advice and assistance to Ascott clients to better prepare them for new environments.
These value-added services, which are part of our enhanced "Ascott Cares" commitment, are especially important in the context of the global COVID-19 pandemic. With the need for social distancing and the uncertainties of travel restrictions, our clients can have immediate access to these services from the comfort of their apartments.
Mr. Kevin Goh, CapitaLand's General Manager of Hosting and Ascott's Managing Director
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