With Coronavirus pandemic hitting the hospitality industry, Indian Hotels Company (IHCL) launched a food delivery platform called Qmin that addresses a growing consumer demand for online gourmet food delivery service.
On the Qmin mobile application consumers can order dishes from eight iconic restaurants in Mumbai like Golden Dragon and Souk from Taj Mahal Palace. The delivery covers ten top markets in India including Dehli, Chennai, Bengaluru, etc.
Qmin app will be followed by the gourmet Qmin Shop in August and the loyalty platform in September.
Talking about the announcement, Puneet Chhatwal, managing director and chief executive, Indian Hotels Company (IHCL) said,
“This addition will augment the group’s F&B offerings leveraging a digital platform to address a growing consumer demand for online gourmet food delivery services. Qmin will scale up in the months ahead to include the gourmet Qmin Shop with delicatessen-based food choices. Taj has been home to our guests for more than a century. With the launch of Qmin, we bring Taj to their homes.”
An enhanced focus is given on strict protocols of safety and hygiene: contact-less delivery and mandatory use of protective gear for delivery executives in sanitized vehicles. Packaging are eco-friendly utilizing bio-degradable materials.