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Hospitality Awards 2021: the candidates' talent management initiatives

8 applications illustrating the will of the hospitality sector to empower its employees.

Accor Indigenous Programs

For two decades, the Accor Indigenous Programs have been a talent initiative playing a key role in empowering indigenous success within Australia’s hospitality industry.

ého, the hotel school

"ého, l’école hôtelière", created by BWH Hotel Group in June 2020, develops and delivers training courses to sharpen skills in the hotel and restaurant sector.

 ibis Budget Hotel Leicester & Derby online training programme

In order to upskill staff, encourage cross departmental training and enhance guest experience, the owners of ibis Budget Hotel Leicester & ibis budget Hotel, BZP Hotels, has created an innovative piece of training technology to streamline the process.

IHG RISE program

IHG RISE is a mentoring initiative that empowers women in the hospitality industry to realise their ambition to become general managers.

A1 Operations Initiative

A1 Operations is an Industry leading initiative to reimagine the traditional ways of working, through multi-skilling and flexible deployment. This innovative and pioneering initiative was envisaged to reshape the future of how hotels operate, and it became immensely relevant during this very uncertain business scenario on account of COVID 19. A1 operations have a direct impact on employee productivity, quality of guest experience and employee morale due to high levels of empowerment and potential career fast tracked advancements it offers. A1 Operation team members are next – gen talent which are multi-faceted as they are trained to perform all key skills related to front desk, restaurants and housekeeping.

Talent development and Individual development plans

In 2020, despite the obstacles, We were able to continue developing our team members by building Individual development plans and switching to online training using the internal communication platform to fulfil the needs, follow up and get things done. Oct 2020, 400 Individual Development Plans for all hotel colleagues were created, which helped to maintain learning and development, today around 90% of the total hotel population completed their IDPs where our training achievements during the pandemic have exceeded the previous years.

Chaud Devant!, Louvre Hotels Group’s culinary university

Despite the pandemic crisis, Louvre Hotels Group opened a unique place dedicated to its talents’ development at the heart of the famed French gastronomy hub and largest fresh produce market in the world, Rungis International Market. The leading hospitality group has created Chaud Devant, a culinary university dedicated to in-house training in catering and hospitality. This unique venue embodies the Group's passion for catering, hospitality, and transmission of knowledge.

The Talents Caravan

Chefs go to the market to identify quality. Chefs inspired us to identify the quality of the NexGen of Algerian Hoteliers lively from the marketplace!

I wish to come and support the candidates and grasp the opportunity of a unique networking evening.


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