Crowne Plaza Albany: the Desmond Hotel reopens after a complete transformation

2 min reading time

Published on 27/04/21 - Updated on 17/03/22

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After more than 40 years in business, the hotel has been completely renovated to modernise the property and improve the quality of service offered to guests.

A large-scale renovation

Each facility has been redesigned, modernised, expanded or improved.

The Plaza Workspace is the Crowne Plaza's new work and meeting concept, with over 7.600 square metres of meeting space and ballroom. The indoor pool has been upgraded and the fitness centre has been expanded. The restaurants have redesigned their entire offer and the rooms have been adapted to suit all occasions. 

Historic quality backed by the IHG guarantee

The renovation of the hotel was done with the intention of retaining aspects that reflect the hotel's past, including the frontage designed by the original owner. Long-time guests have come to appreciate the historical aspect of the place, which is known for its exceptional service. The hotel is now a member of IHG Hotels & Resorts. This gives guests the double guarantee of the Desmond family's experience in running the hotel, and they still manage the property.


This is a much anticipated moment for The Desmond and the region. Needless to say, we have never been more excited to welcome guests back to our hotel - and given the current climate, that feeling is only amplified. Fans of our property will be positively overwhelmed by the updates and I'm sure new guests will be equally impressed with their experience with us." Tyler Desmond, general manager of Crowne Plaza Albany - The Desmond Hotel.


InterContinental Hotels Group

InterContinental Hotels Group

Hotel Group

  • InterContinental Hotels Group United Kingdom
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