A fully converged network for Aethos Hotels in Milano

2 min reading time

Published on 31/07/23 - Updated on 23/10/24

Aethos Milan Suite JFK bed

In Italy, Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace.

Aethos Milan was acquired by Aethos Hotels in 2021 from an art collector (formerly The Yard); the facility had undergone several expansions over the years, and the network infrastructure went through several installation phases with additions to both space and services.

The result was a network with little logic or structure, no documentation, consisting of multiple unconnected networks; the connectivity provided were two different lines, one for the hotel part and one for the new restaurant part. This is the reason why the new owner called on Wifirst to update this infrastructure, which was no longer suited to the standards of the Aethos brand.

The entire network infrastructure was reviewed, implementing a new design with new cabling unifying the various networks so that we have a single converged network used for all services: Guest WiFi, Staff WiFi, front office and back office wired network, POS catering, CCTV and the audio system. We installed new hardware (switches and access points) with the latest WiFi 6 technology so that we can guarantee better coverage and higher performance.

Finally, to improve the guest experience and higher quality of service offering, we installed our Stream & Cast solution in all the guest rooms.

Alex Haas, VP of operations at Aethos hotels confirms:

“Since our destinations invite you to escape, the connectivity in our hotels must be flawless. Wifirst was able to offer us a solution in “unified” mode which proved to meet our needs, both for the customer experience and for the level of security required on the business side.”

This project illustrates how Wifirst's growth is driven by the strength of Wifirst's know-how in its traditional business: connectivity in residential units, with new brands joining the portfolio (Cowool, Ovelia, Numa Group, B&B) and upgrades from long term customers in 2023 (Honotel, Barrière, Mi...

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