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Hospitality ON Event - Awards

Worldwide Hospitality Awards

Thursday 21 November 2019 à 18:00

En cours - Employee / Team of the Year

Lotte Hotel Moscow

Campaign - Sergey NAZARENKO - Lotte Hotel Moscow


Warm greetings from Lotte Hotel Moscow, the most marvelous hotel in the universe!

Let me introduce myself - I am Sergey, a member of Lotte Hotel's Concierge Team since September 2015. To me, being a Concierge means lighting up the hearts of the people around me.

But, before that, I was a professional actor, performing in New York theatres and in movies. That may come as a surprise to you, but I'm convinced that my background in theatre and cinema is a great asset of mine, especially in my current field of work. A hotel, after all, is a theatre of its own, the lobby a type of stage, and all of us the actors, playing different parts in order to cater to the needs and taste of each and every guest.

Lights on! Off to stage I go…


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