Revenue Management has adapted to new customer behaviour.Armed with more experience further to recent major events and better equipped, Revenue Managers are now able to stand up against the increasingly unforeseeable reactions of customers.
While the hotel sector catches its breath for the first time in three years, Revenue Managers entrusted with improving the RevPAR at properties are still working non-stop. And for a good reason. Although the post-2001 wound has healed over and international tourism is back on its feet, the behaviour...
This content is for subscribers only. You have 80% left to discover.
Every week, the HON team brings you an expert look at the world of hospitality.
By becoming a member, you will have access to a complete ecosystem: exclusive content, jobs, etc.
BECOME A MEMBERAlready a member ? Login