Recent studies show very contradictory attitudes of clients with regard to the minibar, which some would prefer to see replaced by a refrigerator filled with fruit juice and mineral water, while others see it as an indispensable comfort. Today, hoteliers and service providers are asking themselves which formula is the right one.
Haro about the minibar? In 2005, a survey by JD Power & Associates who each year publish the long-awaited ranking of the best brands in the United States by segment started a crisis: the client wants a refrigerator in his room. But an empty refrigerator, available to him, rather than a minibar...
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