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Interview | Hugo Rovira, Managing Director, Southern Europe, NH Hotel Group : "We are truly convinced that, at NH, we do not only sell hotel rooms."

Hugo Rovira is Managing Director of the Southern Europe Division at NH Hotel Group.

What are the specificities of the French and European market? What are your objectives in terms of development in Southern Europe? What are nhow's development projects? Why convert your NH property in Rome to nhow? How NH implements tools to improve customer experience?


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