Sales Transformation Manager

We are looking for an outstanding Sales Transformation Manager to join our growing team at RHG! The Sales Transformation Manager will be working with the Head of sales Transformation & Support Hub to deliver on a homogeneous way of working by leading innovative projects enabling RHG’s sales team to perform. He/She will design & deploy commercial & digitalization projects across EMEA & APAC.

Roles/Responsibilities

Strategic plan Initiatives – Lead digitalization initiatives & projects

o    Lead allocated projects from design phase to rollout

o    Run projects day to day in collaboration with all relevant stakeholders (IT, Data, Marketing, Web, Legal…)

o    Responsible to define IT requirements to be developed in given projects & coordinate with both RHG IT team & external provider

o    Coordinate the project delivery based on agreed timeline

o    Ensure all developed functionalities are behaving as expected

o    Design rollout plans taking into consideration all relevant aspects

o    Design workshops & trainings on new initiatives to relevant teams

o    Ensure smooth roll out via effective communication with relevant stakeholders on enhancements

o    Engage all hotels & teams to participate in all key initiatives through ad-hoc introduction sessions

o    Collect feedback and analyze ROI on the initiatives deployed

Strategic plan Initiatives – Innovation’s Lab

o    Identify gaps & define new initiatives to achieve incremental revenue

o    Develop projects aiming to optimize team’s time

o    Create strong business case with traceable ROI for all new projects

o    Responsible to identify enhancements of existing tools to make the sales team’s day to day’s works load easier and ensure they can focus on customer facing activities

o    Ensure RHG’s competitiveness on the market by enhancing existing value propositions & developing additional ones

o    Coordinate with the sales team to build joined projects with key B2B customers

Sales & M&E 5 Year Plan

o    Support the 5 YP updates for both Sales & M&E

o    Updating different aspects of the plan based on evolution

o    Gather figures from different stakeholders to update KPI (performance team, OMBT, etc)

The most relevant factors which determine whether you are successful in your position:

You have strong organizational skills enabling you to work independently and set priorities.
You have strong communications skills & work ethic and a “Yes! I Can” attitude.
You are flexible and agile to deal with changes in a fast-pace environment.
You have a great emotional intelligence enabling you to enhance collaboration among cross-functional teams including with other divisions of the organization (i.e. RevTech, Data, IT, Marketing, Revenue) and external vendors such as 3rd parties.
You are at ease with and have the ability to work with senior stakeholders in the business.
You have the ability to communicated effectively in a cross-cultural environment.
You have strong problem-solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem-solving skills in others.
You have experience working in multi-cultural or international settings.

Job requirements and qualifications

Minimum education: Business degree or strong business background.

Minimum experience:  3 to 5 years of experience in either : project management (outside of hospitality), hospitality, sales, Meetings & Events. Hospitality experience isn’t mandatory.

Language skills: Fluent in English both written and spoken

Required certificates: N/A -  Knowledge of hotel industry preferred but not mandatory if you possess transferable skills.

To apply : Sales Transformation Manager at Radisson Hotel Group, Madrid Office- Sales | Harri Jobs