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Operations Manager in charge of F&B - Radisson Collection Grand Place Hotel, Brussels

Job description: Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

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People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for an Operations Manager in charge of F&B to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

                What We Offer Our Operations Manager

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Growth and development opportunities within the Radisson Hotel Group
• Complimentary meal on duty in the staff canteen

                The Operations Manager Role

Our hotel management team are industry experts and recognised leaders with the ability to prioritise a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. 

• Our Operations Managers enjoy the challenge of running our show. It’s what makes your heart beat faster!
• You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders
• You will work with Heads of Department to maximise business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget
• As right hand to the Hotel Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel

As Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

                Qualities We Are Looking For In Our Operations Manager 

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Full time
4 years of experience
Salary: To be discussed

Competencies: Fast -paced experience

Become part of the world of Moment Makers, we are looking forward to getting to know you!

"Famed for its glass-crowned, 7-story atrium and post-modernist architecture, our distinctive hotel was designed by Michel Jaspers back in 1989. Now, elegantly updated with remodelled interiors, the Radisson Collection Hotel, Grand Place Brussels seamlessly blends the best of international living with a powerful sense of place in one iconic Brussels landmark. Discover 282 elegant rooms and suites where refinement meets outstanding comfort. Sophisticated natives and savvy visitors find fresh foodie inspiration in the magical setting of our hotel's two new restaurants, bringing the most exciting eating experiences from the West and the East.
Finally, our remarkable conference center offers 18 beautifully redesigned meeting spaces with everything you need to host exceptional events."

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