Key Responsibilities Meeting & Events Executive (Meetings & Planning):
• Maximises revenue and guest satisfaction by receiving and responding to Meetings & Events enquiries and related room reservations
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel
• Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office
• Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience
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