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Operations Manager M/F - Radisson Blu Hôtels Belfast - Royaume Uni

Radisson Blu Hotel, Belfast is located in the heart of Belfast and is a member of the Rezidor Hotel Group, one of the fastest growing hotel companies. The hotel has 120 bedrooms, Gaswords Bar & Restaurant and 7 meeting rooms. We are passionate about what we do and we believe that our hotel’s success depends on developing our team member to the highest level of knowledge and skills, ensuring their ability to drive the business while putting the guest centre stage and deliver that genuine Yes I Can! Service.

Position Description:

Proactive approach to driving the business.
Ensuring an operation that works according the brand standards and procedures.
A continued focus on delighting our guests.
Developing the Talent within our operational teams, by training, coaching and mentoring the team members on the job.
Optimizing the staffing levels to balance great customer service and cost efficiencies.
Ensuring delivery of the Experience Meeting concept.
Ability to provide detailed information for the forecasting and monthly reporting processes.
Playing an active role in the establishing of the hotel strategy and creation of budgets and business plans. 
In charge of the hotel during the absence of the City General Manager.

Position Requirements and Offer Details:

  • Highly motivated and enthusiastic, innovative people’s person with a natural YIC! Attitude.
  • Outgoing and hospitable individual who is able to contribute to a motivating environment and good working conditions. 
  • Excellent communication skills are essential
  • Self-motivated, attentive to detail and a "getting things done" person -- ‘A starter finisher’
  • Must have a strong Food & Drink background 
  • Working and supervisor knowledge in using Micros
  • Preference for person with Rooms Division experience including working knowledge of Opera
  • Relevant experience as a Department Head
  • Degree or diploma holder in hotel, catering or hospitality management desired 
  • Fluent in English both written and spoken 
  • Living in or close to Belfast or willing to relocate

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