Job offer advertisement

Operation manager - Radisson Blu Hotel, Madrid Prado

Radisson Blu

Published on 18/10/23 - Updated on 20/10/23

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We are now looking for an Operations Manager to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Operations Manager

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Fantastic opportunities to progress
• Flexible retribution: possibility to have health insurance, transport and nursery vouchers

The Operations Manager Role

Our hotel management team are industry experts and recognised leaders with the ability to prioritise a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Operations Managers enjoy the challenge of running our show. It’s what makes your heart beat faster!
• You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders
• You will work with Heads of Department to maximise business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget
• As right hand to the Hotel Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel

As Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Operations Manager

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

"Situated in the El Barrio de las Lestras district, the Radisson Blu Hotel Madrid Prado offers a stylish retreat in the heart of the Spanish capital. In addition to its convenient location and striking exterior, each of our 54 Madrid Prado hotel rooms features a sophisticated interior design.

Our guests can enjoy a sophisticated meal at the on-site Cask Restaurant, Bar and Terrace while admiring views of the museum. Alternatively, they can stay in and order room service, relax in the indoor pool, or with a spa treatment."