Job offer advertisement

Meeting & Events Coordinator - Radisson Blu Manchester Airport

Whether you are an Events Management graduate looking for an opportunity to work for a global company or you're currently working within a Hotel and looking for a new challenge, we would love to hear from you! Based within Radisson Blu Manchester Airport, you will join a team that is passionate about delivering exceptional service and results.

Apply here !

What's in it for you?

  • £24,000 - £26,000 dependent upon experience
  • QUARTERLY INCENTIVE PLAN!
  • Free Parking or discounted rail travel
  • Special rates for our team members while staying in our hotels worldwide 
  • Contributory pension scheme and Life Assurance 
  • Complimentary meal each day
  • Access to the Employee Assistance Programme through UNUM 
  • Fantastic training and opportunities to progress 
  • 20 days holiday (plus bank holidays) 
  • Discounted Gym Membership which includes use of our leisure, pool and gym facilities

Responsibilities:

  • Enquiry Management: Ensure prompt and high-standard responses to all enquiries within specified timelines, focusing on delivering exceptional client and guest experiences.
  • Sales Conversion: Lead the enquiry process to contract signing, utilizing Radisson Hotel Group tools to optimize sales opportunities and achieve conversions.
  • Handling Inbound and Outbound Enquiries: Participate in converting both inbound UK and outbound enquiries, utilizing various platforms effectively.
  • Fostering Sales Culture: Contribute actively to cultivating a sales-driven environment within the team, capturing every potential opportunity for the Radisson Hotel Group.
  • Proactive Upselling: Actively seek and engage in cross-selling opportunities, consistently looking for new avenues to boost revenue.
  • Collaborative Client Satisfaction: Collaborate closely with colleagues to maximize client and guest satisfaction, demonstrating a proactive and responsive approach in addressing enquiries and resolving issues.

Required Skills and Knowledge:

  • Proactivity and Resilience: Proactive work approach, adept at managing multiple priorities under pressure.
  • Effective Communication: Confident in interacting with clients via phone and email.
  • Tech Proficiency: Proficient in using MS Office tools.
  • Customer Service Orientation: Motivated to deliver top-notch customer service, continually enhancing personal skills and knowledge.
  • Relationship Building: Skilled in establishing and nurturing strong relationships

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