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Reservations and Sales Manager M/F - Novotel Bristol Centre - United Kingdom

Located within a 5 minute walk of Temple Meads Railway Station and a 10 minute walk of Cabot Circus Shopping Centre, Bars & Restaurants. 131 bedrooms, 6 Conference Rooms, Elements Restaurant & Bar.

MISSIONS:

The Reservations Sales Manager is responsible for driving Total Hotel Revenue and the delivery of a client focused service that results in the achievement of business revenue objectives.

This will be achieved through the provision of a well organised and responsive booking service, the delivery of Brand products offered the development of customer relationships and offering a personalized and tailored management service.

It also involves:

  • Maintaining commercial relations, informing and advising customers on changes to products.
  • Organising, supervising and coordinating your team's work.
  • Passing your expertise on to your team; enabling them to acquire greater autonomy.
  • Keeping your management informed regularly on corporate accounts,
  • Checking that all administrative procedures (invoicing cancellations...), related to other departments, are carried out within the deadlines to ensure optimal customer service.


SKILLS

  • Ability to take a pro-active approach
  • Attention to detail
  • Able to develop and maintain relationships
  • Enjoys working as part of a team
  • Good sense of humour
  • Excel
  • Word
  • Opéra
  • Niveau d'études: Bac (Techno / Pro / Général)
  • Domaine d'études: Commerce, Vente
  • Expérience professionnelle: 3 à 5 ans


CONTACT:

Dean Bev h5622-hr@accor.com 01179769988

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