To plan and execute the activities of Front office, Reservations (monitor only operations of reporting), and to ensure adherence to the standards, policies and procedures of Novotel Visakhapatnam Varun Beach.
• Guide all Front Office personnel and ensure proper completion of all Front Office duties.
• Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction.
• Ensure that grooming & uniform standards are maintained by all team members.
• Responsible for day to day operations of Front Office Department.
• Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.
• Develop and maintain strongly motivated and effective team.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Ensure that all personnel are well informed of department’s objectives and policies.
• Support the company’s philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of this philosophy within the personnel.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Swati Kumari
Already signed up? Already signed up? Already signed up? Already registered? Login here!