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NH Hotel Group - Key Account Manager - Netherlands

NH Hotel Group is one of the top 25 chains in the world and one of the main ones in Europe. NH Hoteles operates almost 400 hotels with around 60,000 rooms in 28 countries across Europe, America and Africa. The Company stands out in quality both as regards to services and facilities, with carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group establishments are equipped with the most advanced technology to facilitate communication, work and entertainment for its clients.

Your Mission :

  • As Key Account Manager, you are responsible for the development and account penetration within your account portfolio, increasing customer satisfaction and turnover at your accounts.
  • You are results-oriented and able to identify opportunities and you are aware of the purchasing behavior of your accounts.
  • As Key Account Manager you have a pioneering spirit and you know the needs and expectations of the customer.
  • This is done by means of regular contact with the customer and in a proactive and effective way.
  • Your are responsible to deploy your own sales activities per account.
  • Of course you're the Adviser for this key accounts and you are proactively in charge of the relationship.
  • Giving up is not an option for you.
  • The good relationship with the accounts you know to turn it into actual results for NH Hotels.

Your Profil :

  • At least 3 years of sales experience in a hotel sales organization
  • Must be able to speak, read, write and understand the primary language(s) (Dutch) used in the workplace and full knowledge of the language English
  • Requires good communication skills, both verbal and written
  • Ability to translate customer needs in opportunities and resolve complaints if needed
  • Sales ability and skills in both oral and written form
  • Ability to identify and develop your own account portfolio, new accounts and markets
  • Extensive knowledge of negotiating and sales procedures associated within the hotel industry.
  • Passionately driven towards revenue goals
  • Flexible
  • Outgoing character / Energetic
  • Good social skills
  • Excellent standards of personal presentation
  • Team player with natural motivational skills

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