Access the main content

Job offer advertisement

Franchised General Manager - Sheraton Fallsview

We are seeking a General Manager for this world-class, recently renovated 670-room branded hotel property. The successful candidate will be responsible for creating and driving a property culture that continually improves both financial results / increased property revenue streams to the greatest extent possible as well as driving property guest satisfaction in the most effective and cost-efficient manner.

The Hotel General Manager achieves these results through continual development, assessment, and coaching of the property’s management team and within established company and/or franchise policies and procedures for all aspects of the hotel including Uniform Services, Front Office, Housekeeping, Engineering, Conference Services, Restaurants and related food and beverage outlets .and  onsite Spa/Pool/recreation facilities.


  • Initiate and approve, in consultation with the COO/owner, the property’s departmental and consolidated annual business, financial, capital and human resources plans and associated business improvement strategies and tactics.
  • Ensure property and departmental financial goals, targets and results, are regularly reviewed and achieved to the greatest extent possible.
  • Create the appropriate employee culture which aligns to the achievement of business plan strategies and franchise brand standards ,where applicable.
  • Ensure the property is adequately represented to external contacts, consistent with the nature of the contact at all times.
  • Operate the property in the most efficient and effective manner possible, identifying and eliminating non-value added activities wherever possible.
  • Support a collegial work environment between the properties operational teamand other affiliated hotel properties, and specialized shared services teams (sales, marketing,  revenue management, finance, employee services, IT, purchasing, security, etc.).
  • Overall responsibility for the financial success of the property, including budgeting, forecasting, yield and revenue management.
  • Direct supervision of management team and hourly associates, including hiring, training, developing, and performance management.
  • Physically inspect the property on a daily basis, monitoring cost controls, property condition, cleanliness of product and service throughout the hotel.


  • Excellent composure and interpersonal/communication skills, both verbally and in writing
  • Excellent leadership skills to motivate and develop management and departmental staff to ensure accomplishment of both short–term and long-term goals.
  • Able to set priorities, plan, organize and delegate

Connectez-vous pour postuler

Sign up to add topics in favorite. Sign up to add categories in favorite. Sign up to add content in favorite. Register for free to vote for the application.

Already signed up? Already signed up? Already signed up? Already registered?