Job offer advertisement

Team Member (Front Office)

At Kimpton Blythswood Square Hotel, we have an exciting opening to join our team as a Front Office Receptionist… We are looking for someone who can commit to Full Time, across a minimum of 5 shifts per week (all hours worked are paid for). Being flexible would be a great plus as we are open 7 days a week 365 days a year and need people to work a range of shifts and days. At Kimpton we encourage our Team Members to Be Yourself, Lead Yourself and Make it Count! We will be there to support you each step of the way, encouraging you to thrive in your role and develop additional skills within the wider Hotel!

As a Front Office Receptionist your main duties and responsibilities will be checking in and out our guests, dealing with any queries or complaints, welcoming our guests to the city and interacting with them to encourage them to join our loyalty program. You will also be a key part of our guests’ overall stay, providing special experiences and recognising our loyal IHG One Rewards members. We are paying £10.90 per hour, all hours worked paid for.

To smash this role out of the park, the key skills & experience you’ll ideally already have are:

  • Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5* Hotel is beneficial
  • Passion for providing excellent customer service, wanting to go above and beyond for our guests!
  • Confident working on Hotel systems, experience working with Opera specifically is a big plus
  • Willing to learn new things and work as part of our wider Hotel team!

To apply :|GB|107932#297598

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