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F&B Supervisor (Le Petit Belge) - Crowne Plaza Muscat OCEC

A F&B Supervisor is tasked with ensuring that a restaurant runs smoothly. This can involve many different tasks, including hiring and training staff, managing schedules, and ensuring compliance with all food health and safety requirements.

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The role of the F&B Supervisor can also be a customer-facing one. Supervisors may need to support the broader restaurant staff by waiting tables or seating customers. They will also be in charge of both responding to customer complaints and resolving them.

             YOUR DAY-TO-DAY:

- Assist in the hiring and training of new employees as well as the continuous training of existing staff
- Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
- Maintain high-quality food standards
- Oversee our kitchen staff’s compliance with all health code and sanitation requirements
- Provide exceptional customer service and lead staff to do the same
- Respond to customer complaints quickly and resolve them effectively
- Develop strategies for improving our customers’ dining experience
Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
- Maintain inventory of all needed supplies
- Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
- Manage the work schedules of our restaurant’s staff

             WHAT WE NEED FROM YOU:

- Bachelor's Degree in Tourism, Restaurant or Hotel related courses
- Previous supervisory experience in the hospitality industry preferred
- Proven ability to work in a fast-paced setting
- Strong multi-tasking skills
- The physical ability to remain standing for long periods of time
- Exceptional organizational, communication, and customer service skills
- Strong supervisorial skills


We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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