About Us: IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries to deliver true hospitality for good. Our diverse portfolio of differentiated brands is well known and loved by millions of consumers around the world.
We genuinely care for our entire IHG Hotels & Resorts family. All our colleagues are valued, and their wellbeing matters to us. We provide the support our colleagues need to succeed and recognise them for their hard work. Our diverse global community values different perspectives and cultures.
In this role you will drive consistent and effective management of globally applicable Significant Risks related to health and safety and physical security across IHGs portfolio of properties by maintaining, improving - and engaging stakeholders on - IHGs Brand Safety Standards (“BSS”) Programme and associated processes and content.
Your day to day
- Own IHGs published library of BSS (including Standards, Specifications, Guidelines and supporting documentation).
- Consult with stakeholders to routinely review IHGs health and safety and physical security (“S&S”) risk experience, to ensure that the BSS Programme continues to provide meaningful control against an evolving suite of Significant Risks relating to S&S.
- Maintain an ‘outside in’ perspective; leveraging an understanding of prevailing external code and norms, as well as the practices of comparable organisations, in order to validate, challenge and refine the BSS Programme.
- Develop, maintain and own global materials relating to the BSS Programme, including risk evaluation materials (bow ties and risk registers), internal training materials and market facing materials that describe our approach to risk management (including for prospective Owners and B2B accounts).
- Devise and - through Regional BRR stakeholders drive the implementation of - effective processes to ensure that relevant BSS are applied across all lifecycle stages, and where relevant, exceptions processes (such as ‘Alternative Means of Compliance’) are subject to effective controls.
- Own the approach to global reporting on BSS processes; helping stakeholders to understand how the Programme is performing.
- Drive recurring opportunities for regional teams to share their experiences, challenges and solutions in relation to BSS-related matters; driving inter-region calibration and best practices.
- Work with relevant stakeholders to define and maintain proportionate assurance arrangements to demonstrate that the BSS Programme and associated processes continue to be executed as planned.
What we need from you
Whilst we love experience, mindset is of equal importance. We’re looking for someone who is committed with a natural ability to operate effectively in a fast moving, global environment.
- Ability to create and champion business processes in a complex and multi-stakeholder environment.
- An analytical mindset: the ability to seek out insight and data that can drive decision making.
- Fluent in the built environment aspects of fire safety, health and safety and physical security
- Fluent in operational aspects of fire safety, health and safety and physical security as might relate to a hospitality organisation.
- Substantial experience of leading technical projects with multiple stakeholders.
- Exceptional communicator.
What we offer
At IHG we give our colleagues greater flexibility and balance – working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
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Who we are
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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