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Business Development Manager - InterContinental Singapore

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

· Research market place and pursue opportunities for potential new accounts · Manage assigned account base to exceed targets for total revenue · Develop and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers closely aligned to each business unit · Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans · Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered · Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups; if any, to promote the hotel and develop potential business · Minimum of 20 sales-related activities (such as sales calls, site inspections and in-house entertainments) per week · Work closely with Revenue Management to ensure that pricing and yield management principles are being communicated and implemented. · Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends · Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from sales market segments · Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network · Ensure active management of individual GAPs and personal development plan. · Other duties as assigned by Director of Sales or the management
 

What we need from you

· Diploma/Degree in Business or Hospitality management or related disciplines · Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development. · Strong presentation, commercial and communication skills · Strong influencer and persuader · A self-driven personality · Resourceful and goal oriented · Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time · In-depth knowledge of sales principles and techniques · Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management · Comprehension of Hotel systems and revenue management principles · Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities · Flexible work approach

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