JOB DESCRIPTION : The Cluster Group, Meetings & Events team is looking for a Cluster GME Sales Executive! Are you the proactive and detail-oriented Sales Executive that would like to reinforce our Cluster Group, Meetings & Events team? Then we are looking for your talent! For our Cluster Group, Meetings & Events department, we are looking for a sales-oriented and hands-on Sales Executive with superb communication skills. As a Cluster Groups, Conference & Events Sales Executive, you will report to the Cluster Groups, Meetings & Events Manager, Cluster Groups, Meetings & Events Assistant Manager, and Cluster Groups, Meetings & Events Supervisor.
What will I be doing?
As a Cluster Groups, Meetings & Events Sales Executive, you are involved in:
Responsible for selling Groups and Events for cluster properties Hilton The Hague, Hilton Rotterdam, and Doubletree Royal Parc Soestduinen.
- Handling the Groups and Event selling process until the contract stage.
- Being responsible for the communication and active follow-up with the guest.
- Ensuring a smooth handover of the contracted groups.
- Creating opportunities to maximize revenue and add value to the booking.
- Facilitating appointments and site inspections with the guests if needed.
- Ensuring clear and detailed communication with the involved departments.
- Participating proactively in selling activities such as Bring Back Old Business, key prospects, Sales Blitz Days.
- Consistently updating the information in the system.
- Conducting after-sales conversations to get feedback on the event experience of the client and identify future business potential.
What We're Looking For:
- Enjoyment in supporting the operational departments in the implementation of events if necessary.
- A commercial mindset with strong sales, administrative, and organizational capabilities.
- A positive mindset and strong communication skills.
- Commitment to providing high-level service.
- Fluency in English; Dutch is an advantage.
- Experience on the job for 1-2 years in another property.
- Knowledge of the hotel property management systems such as Delphi Fdc, OnQ R&I, and OnQ PM.
- Previous working experience within Hilton Worldwide hotels is an advantage.
- Degree in a related field.
What do we offer?
Discover the world the Hilton way and enjoy fantastic benefits with Hilton GO! This is your chance to travel, discover new places and experience delicious flavors, all while saving big. And the best part? These benefits are not only for you, but also for the people you care about:
- For you: Special Team Member rates in each of our 8.000 Hilton Hotels worldwide.
- For your friends and family: Friends & Family rates so they can also enjoy Hilton hospitality. But that's not all! At Hilton Netherlands you also get:
- 50% discount on food and drinks.
- Access to personal growth through our Learning & Development department and Hilton University.
- Office base in Hilton Rotterdam; expected travel to The Hague and Soestduinen sporadically.
- Sales Incentive part of Sales Incentive Program of Hilton
- An unforgettable Guest Experience: a free overnight stay in our hotel, including dinner and breakfast, for you and your plus one!
- 24/7 access to our state-of-the-art fitness facilities.
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