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Sofitel Krabi Phokeethra Golf and Spa Resort - Sales Manager (Based in India)

Stunning resort providing traditional Thai hospitality. Close to AoNang, Phi Phi & James Bond Island. 276 Victorian-style rooms & suites with spectacular views.

Skills

Niveau d'études : Bachelor / Licence / Bac +3

Requirements

At least 2years of working experience in similar position.

Main tasks

  • Pays visits to former, existing and potential clients in view of entering contracts with them
  • Achieves (a) budgeted revenues on key accounts and (b) conversion of key prospects through the preparation and execution of acting plans.
  • Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
  • Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary and report the matter to Director of Sales & Marketing.
  • Negotiates prices with the clients under the supervision of Director of Sales & Marketing.
  • Confirms verbal proposals in writing.
  • Ensures that all complaints are reviewed, investigated and follow-up action is initiated and reported to Director of Sales & Marketing.
  • Interacts with operation verbally and/or by written document about detail confirmation and ensure the message is delivered accurately to the operation team.
  • Update the market situation and business trend sharing to Director of Sales Marketing on monthly basis or in any immediate situation.

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