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Operations Manager (M/F) - Radisson Blu Beach Resort - Milatos Crete

Nestled on the northern shore of Greece's largest island, the mythical Crete, Radisson Blu Beach Resort is a picturesque getaway and is located 40km east from Heraklion Airport, at the Emerald Bay of Milatos, Infinity sea views, two private beaches, lush zen gardens, waterfalls, swimming pools and extensive landscaped grounds (190,000 m²), together with multiple on-site dining venues enable guests to make the most of their holiday. 318 spacious rooms and suites.

The role :

The Operations Manager, under the general guidance of the General Manager, assesses, evaluates and ensures that long-term and short term goals of all Food & Beverage & Rooms operations are met. Furthermore the responsibilities include but are not limited to:

  • Have broad understanding of hotel operation and financial implication
  • Supporting and assisting Front Office Manager/Kitchen Chef/Restaurant Manager in directing and managing all day to day rooms/food & beverage operations and activities
  • To maximize rooms/food & beverage revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests
  • Monitor the optimum staffing level to achieve 100 % Guest Satisfaction 
  • To take care of the overall operations of the hotel during the absence of the General Manager

Personal Requirements :

  • Experience at least 5 years in similar position in hotels 5 * in Greece or abroad with at least 250 rooms and 6 outlets
  • Excellent knowledge of English Language, written and spoken
  • Very good knowledge of at least two of the following languages: German, French, Russian (desirable knowledge of several foreign languages)
  • Knowledge of the Greek language will be an asset
  • Knowledge of Opera system will be an asset
  • F&B background
  • Degree or diploma holder in hotel, catering or hospitality management desired
  • Outgoing and extroverted individual who is able to create a motivating environment and good working conditions
  • Dynamic person with very good social and interpersonal skills
  • Talented coach and people developer
  • Highly motivated and enthusiastic, innovative individual with natural Yes I Can attitude
  • Excellent communication skills are essential
  • Good organizer, team worker and leader
  • Self-motivated, attentive to detail and a "getting things done" person
  • Ability to work under pressure

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