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Novotel Hua Hin Cha Am Beach Resort and Spa - DUTY MANAGER

Located between Cha Am and Hua Hin this hotel is within 10-15 minutes drive from Hua Hin Airport. Itl provides 243 rooms with every room offering a balcony with stunning seaview of the Gulf of Thailand.

  • State Central 
  • Country Thaïland  


CONTRACT


  • Job Level : National under local employment status (or Foreigner already entitled to be recruited for this role)
  • Status : Full Time
  • Anticipated Start Date : 01-08-13


SKILLS

Level of Education : Bachelor / Licence

KEY TASKS

  • As a representative of Senior Management, the Duty Manager will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy and remain within the organizational policy in rectifying the situation.
  • The Duty Manager is responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to the hotel
  • Supervise, control, co-ordinate and plans the daily activities of guest with front office personnel.
  • Check daily arrival for VIP/IP/Group and Regular FIT clients.
  • Check room status daily as well as VIP/IP and Returning Guest accommodation allocated.
  • Working closely with G.S.A. 
  • Attend/conduct daily meeting or briefing in Front Office Department.
  • Greeting/biding farewell VIP/IP and Returning and attend promotional function when required by Management.


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