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Sales Manager - Leisure - Sofitel Dubai The Palm

  • Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.  
  • Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
  • Proactively prospecting new accounts for Sofitel The Palm, Dubai and follow the sales process through to convert into ‘producing’ accounts.
  • Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.  
  • Maintain up-to-date activity and rate information for each account. 
  • Understand and be in a position to action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.
  • To actively support both: the Assistant Sales Manager and Sales Co-coordinator to  carry out their roles effectively (i.e. by ensuring there are enough sales kits available for the week, etc)
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. 
  • Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.  
  • Ensure property rates sheets are accurate at all times. 
  • Communicate any obstacles to completing action plans to Director of Sales - Leisure.
  • To arrange and manage familiarization / educational trips in line with business needs.
  • Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.

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