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General Manager - Grand Mercure Gandhinagar GIFT City

Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs. Act as an Accor Ambassador aiming to enhance the company image and market reputation. Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.


  • Strong process orientation;
  • Strong Leadership abilities and organizational skills;
  • Entrepreneurial, thinks out of the box;
  • Outstanding PR and social integration skills to develop strong customer relations
  • Able to drive change and look for operational efficiencies/synergies across the network
  • Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
  • 12 + years’ industry experience in International brands with minimum 2 years of experience in similar role.
  • Strong Sales background and prior experience in Ahmedabad market will be an added advantage
  • Proven track record in making the hotel operation profitable
  • Local Indian National


  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

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