Food & Beverage Mission Statement: Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.
Apply Here
Job Description
Scope and Objectives:
You are the administrative backbone of the Banquet Division. Your role collects and disseminates all the administrative and operational information within the team. When required you assist with the service aspects of the operation.
Key Deliverables and Responsibilities
Ensure correct grooming standards are followed at all times
Follow the Care Programme at all times
Attends the weekly Engineering and Housekeeping walkthrough and maintains accurate records
Follow up on all financials, LQA, Forbes and TrustYou targets
Check emails and banquet pigeon hole and update the team with relevant information
Maintain the Banquet notice board updated with relevant information
Manage the banquets folder and ensure all files & folders are properly organized
Operational schedules and daily attendance sheets are updated and posted accordingly
Print out BEO's, daily, and weekly forecasts and distribute copies of each at the allocated locations
Maintain a master file to be kept in F&B Office at all times with the latest updates of all BEOs, forecasts, memos, and other related information.
Process all requisitions through related to general store as well as purchase orders.
Keep track of all departmental purchases with the purchasing department
Prepare all casual reports and ensure they are delivered to the accounting department on time
Attend daily briefings and draft minutes on a daily basis to be posted on all notice board
Attend monthly departmental meetings and note down the minutes and action plan
Is aware of the daily, monthly and yearly financial targets
All issues and negative guest feedback need to be properly reported on Glitch system
Maintains the HACCP & FIFO records as required by the regional governing body
Maintains records of training, grooming and selection of casual labour
Handle financial procedures according to guidelines set by the finance department
Responsible for linking all facets of service, cuisine and entertainment
Following the personal development plan set by the corporate office
Assists with the rostering system and regularly updates Oasys
Follow Hotel Evacuation Policy in case of an Emergency
Establish and maintain effective communication across all divisions
Prepare the buffet tags accordingly based on the information provided in the BEO.
Fill in the Banquets revenue report and send it to the Banquet Director
Complete any other relevant admin duties assigned by Banquet Director
Assist with the operation as required by Banquet Director
Grooming
Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
Qualifications
Luxury environment, banquet experience, F&B service experience, Business Administration, pressure and tight deadlines, working long hours, excellent communication, friendly & assertive, MS Office proficient, Budget & P&L, hands on operational F&B experience
Personal Attributes
Motivator & role model
Positive attitude and well spoken
Result driven
Displays initiative
Commitment to professional values
Team creator
Customer / people oriented
Creative / open-minded
Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.
Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
Our Motto
Gracious with people, ruthless with standards and hungry for more.
Company Description
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."
Log in to apply
Log in to apply