Purpose: The Albion Rooms is proud to have established a reputation as an excellent destination for craft cocktail seekers, wine lovers & local beer enthusiasts, our servers and bartenders have been integral to our success. A bartender/server at The Albion Rooms needs to be a natural people person who has genuine passion for well-made cocktails as well as wines & local beers.
Key Responsibilities
- To deliver great guest experiences through consistent, efficient service & excellent customer engagement,
- To deliver superior drink and/or food service to a consistent standard,
- To assist in the reporting of inventory concerns,
- To uphold all serving & liquor licensing laws,
- To uphold all opening & closing duty responsibilities,
- To ensure the cleanliness of the bar/dining area at all times,
- To consistently perform all required side duties as well as daily cleaning duties,
- Be responsible to handle cash accurately & honestly,
- To work within the team to ensure that the bar is fully stocked at all times, & that all product in house is present & available for client consumption,
- To have complete knowledge of all food & drink menus & be able to effectively communicate them to guests,
- To ensure they thoroughly understand the service measurement standards for all beer, wine & liquor,
- To consistently produce cocktails to recipe specifications/measures,
- To effectively communicate within the team dynamic any & all pertinent information,
- To contribute to a positive & professional team environment,
- Addressing guest complaints appropriate to the situation, and bringing to the attention of management,
- All other duties as assigned, including Room Service delivery as required by the operation
Key Qualifications
- Ability to multitask while maintaining a positive can do attitude
- Must have open/flexible availability, and be available to attend work, at times, with short notice
- Ability to be able to serve guests in both official languages while smiling, is an asset
- Must be able to work independently with minimal supervision
- Must possess excellent internal/external guest service skills
- Proven ability to prioritize tasks, solve problems, cooperate with team members, and deliver quality food and beverage items consistently.
Novotel is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Novotel is also committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact us. We thank all candidates for their interest, however, we will only contact those selected for an interview
Welcoming and taking care of others is part of our Group's DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of the ALL Heartist® Fund devoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity. #AccorCares #AllHeartist #HEART4ALL
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