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Job offer advertisement

Assistant Front Office Manager - Pullman Maldives All-Inclusive Resort

This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard.

What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:
  • Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
  • Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
  • Liaise with Finance Department to ensure that credit procedures are properly carried out
  • Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
  • Attend all briefings, meetings and trainings as assigned by management

Your experience and skills include:

  • Diploma in Tourism & Hospitality Management
  • Minimum 3 years of relevant experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel, Word, & PowerPoint
  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A team player & builder

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