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Marriott tests the role of connectivity in a Guestroom Lab

Marriott International partnered with Samsung and Legrand to launch a prototype of its "Internet of Things" (IoT) hotel room. The idea is to tester the possibilities made available by connected objects.

The IoT Guestroom Lab was created as part of Marriott's Innovation Lab, an initiative used to promote the innovation. The laboratory explores concepts that have the potential to deepen the customer experience, and result in more efficient hotel room conception & construction, while contributing to goals for sustainable growth. In the IoT Guestroom Lab, multiple responsive IoT systems, devices and applications several elements can communicate with one another.

The IoT Guestroom Lab's technology allows a user to ask a virtual assistant for a wake-up call, to request in-room services or housekeeping and even turn on the shower at the desired temperature stored in the customer's profile for those who wish to easily access their personalized settings. Karim Khalifa, Senior Vive President, Global Design at Marriott International, is proud of the results of this project with Samsung and Legrand, declaring: "we are well on our way to creating the hotel room of the future". The group hopes to use some of the technology in its hotel rooms over the next five years.

As of January 1, 2017, Marriott International was the leading hotel group worldwide with close to 6,000 properties for a total of more than 1.15 million rooms, according to data published by Hospitality ON.


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