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Hyatt plans to use the mobile health passport, VeriFLY

Hyatt Hotels Corporation today announced plans to explore VeriFLY + Stay, a mobile health passport for the hospitality industry using the VeriFLY app that verifies COVID-19 accreditations and travel guidelines.

This mobile app can facilitate peace of mind at in-person gatherings by providing meeting platforms and colleagues with a seamless option to receive and present COVID-19 test results directly.  Tens of thousands of travellers have already confidently and safely checked their COVID-19 health status with VeriFLY since 1 January 2021. VeriFLY is the first digital health certificate and has over 300,000 active users in 55 countries on six continents.

Since the onset of the pandemic, we have believed that accessibility to testing and resources would play a critical role in the travel industry’s recovery. Collaborating with Daon, a leader in identity assurance, to test VeriFLY + Stay for colleagues and meeting attendees furthers our commitment to our guests’ and colleagues’ wellbeing and represents an important step in providing peace of mind to meeting attendees before, during and after an event.

Frank Lavey, senior vice president of global operations for Hyatt

As part of these exploratory efforts, Hyatt will work closely with meeting planners to identify criteria for meeting platforms, which could include the submission of a recent negative COVID-19 test. These criteria can then be communicated to attendees in the VeriFLY mobile app prior to arrival so that they can complete their requirements and fill in any necessary forms. Participants who meet the requirements for a meeting will be able to use the app to display a green tick allowing them to attend the meeting or event. Daon will not send any personal or individual information to Hyatt or any Hyatt hotel; Hyatt will only receive aggregated and anonymous data from Daon.

Throughout the pandemic we have stayed close to our customers to understand what’s most important to them and focus on solutions that meet their needs. In listening to our customers, we know attendee safety and wellbeing remain top priorities for meeting planners, and we look forward to exploring VeriFLY + Stay with meeting planners to provide a new resource that assists with event execution.

Steve Enselein, senior vice president of events, Hyatt

Hyatt joins a growing number of tour operators, including American Airlines, who are using this VeriFLY solution to instill confidence in travellers by helping them manage new destination requirements, complete health questionnaires and comply with guidelines set by travel providers. 

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