Stéphane Mallard, Digital Evangelist, explains how tomorrow, artificial intelligence, led by the phenomenon of disruption, will radically change our lives and work.
"With artificial intelligence, many jobs will disappear but many will arise, many opportunities will be created. What is certain is that we are experiencing a new wave of acceleration of the digital revolution with artificial intelligence. It was science fiction until a few years ago: since the beginning of computer science, people wanted to create intelligent machines without really knowing what that meant. Today, we are on the right track to get there, first, because we have a basic idea of what intelligence means and therefore we can monetize it more and more, secondly, we have a lot of data and finally we have a form of creativity that allows us to make the machine supposedly intelligent.
In artificial intelligence, machines are no longer programmed; they are trained and educated. It's a bit like babies, they have learning algorithms in the brain and depending on their experience they improve to understand the world and perform tasks. Through training, education and repetition, they become capable of performing these tasks. That's exactly what artificial intelligence is.
Instead of developing rules and then going to the data, today we do the opposite, we start with the data and then go to the rules. We discover the rules with training algorithms that grope around, make assumptions to be able to achieve the objectives we have set for them. Examples: recognize faces on Facebook photos, recognize cancers or detect the first signs of Alzheimer's in medical imaging, win matches in video games, etc.
The algorithm is trained for a certain task until it reaches the level of a human being and then it surpasses us. Example: through testing, the machine discovered the optimal way to play Super Mario.
This revolution affects everyone, all sectors without exception. It starts from the technology sector but infuses others.
Facebook and Mark Zuckerberg have declared that, with the good results that are beginning to be produced by artificial intelligence, we have the potential to cure all diseases by the end of the century. Doctors didn't take him seriously because he's not a doctor.
This is exactly what "Disruption" is. Disruption always arouses contempt among experts in the field concerned. Disruption comes from outside and especially from people who have no expertise on the sector they are disrupting.
When Elon Musk said a few years ago that he wanted to use reusable rocket launchers, NASA laughed. Elon Musk then succeeded in doing just that. Disruption never comes from experts.
The phenomenon of disruption gives blinders to most companies and experts.
Disruptors do the opposite, they do everything to carry out their disruption, everything to disrupt themselves. They're obsessed with disruption. Example: Apple launching the iPhone while the iPod was a cash cow. Steve Jobs did not hesitate to take this risk even if he was not sure the iPhone would take off.
To disrupt is to scuttle the ship. Disruptors are pirates. This is the goal of the startups that are emerging.
Knowledge no longer has economic value. It has considerable use-value but no longer any economic value because it is available in abundance. What is valuable today is expertise, the ability to process this knowledge. With the algorithms we are training, expertise will also become a commodity. It's great news that human beings aren't so expert; the world is much too complex for us human beings, there's too much information and algorithms are much more accurate.
What's left? Relationship, empathy, trust in stakeholders and above all experience.
You will no longer go to the doctor for his medical expertise, but you will continue to go see him because he listens to you, because he reassures you, because you have a bond of trust with him."
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