Global Lodging Forum: The General Manager, leader of his teams to achieve customer experience promise?

2 min reading time

Published on 12/03/14 - Updated on 29/06/23

Global Lodging Forum ©MKG Group

The 18th edition of the Global Lodging Forum will look at the difficulties in human resources in the hotel industry, particularly concerning the role of a hotel’s general manager, during the second panel this Tuesday, March 18.

The difficulties encountered in human resources in the hotel industry will once again lie at the center of discussion at the Global Lodging Forum. This year, experts will discuss the role of the general manager of an hotel during the second panel this Tuesday, March 18, entitled "The General Manager, leader of his teams to achieve customer experience promise?". Several figures from the international tourism and hotel industry and online sales will be present to try to answer this question: Christian Daujat, Academic Dean Glion, Miroslav Forejtek, General Manager, Park Inn by Radisson Prague, Christophe Laure, GM, InterContinental Paris le Grand, Didier Le Calvez, General Manager, Le Bristol, Henri Magne, Development Director, Vatel Group, and Michel Rochat, General Director, Ecole Hôtelière de Lausanne. This panel interests you? Sign up now to attend the 18th edition of the Global Lodging Forum, to be held this March 17 and 18 at the Bristol Hotel in Paris. Hurry, space is limited. For more than 18 years, the Global Lodging Forum has been the only international platform organized in France that brings together leaders from all the different universes connected to the development of the hotel industry: operators, financial institutions, real estate promoters and developers. More than 500 managers from major hotel groups, financiers, developers, investors, etc. all gather to take stock of what's new at French, European and global hotel chains. The format of the Global Lodging Forum, spread out over four half days, alternates detailed market analysis by MKG Hospitality, thematic panels, and, informal meetings that become business appointments during breaks.

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