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Deutsche Hospitality thrives on exchange of knowledge across borders

The German operator won an award via the use of an e-learning software “SlidePresenter”.

In the “User-generated content” category, the members selected the Deutsche Hospitality “Staff training staff” project - a library of training videos made by staff for staff.

Topics includes preparation of specialties, reception processes, housekeeping tasks and more. These videos foster networking and reinforce the learning outcomes of the staff training programmes.

“We are delighted by this team success,” said Ulrich Bensel, Vice President Group Human Resources, Deutsche Hospitality. “The experts at Deutsche Hospitality hotels and at the Corporate Office possess excellent, comprehensive and valuable knowledge within their fields. We are now able to digitalise this specific know-how, and practical videos embedded in our eCampus allow it to be shared rapidly and easily.”

“Thanks to the simple and intuitive way in which the new application works, colleagues can act independently to prepare brief training videos on selected topics relating to their daily work,” added Sebastian Walker, Managing Director of SlidePresenter GmbH. “These are then made available to their co-workers, thus permitting staff to become internal influencers offering solutions to problems in a wide variety of specialist areas.” 

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