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New trend in hospitality technologies to enhance the customer experience - Part 2

10 min reading time

Published on 03/05/24 - Updated on 23/10/24

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customer experience

And while customer demands are increasing, the tools for meeting them have also multiplied in recent years before travellers arrive at the hotel and extends beyond the moment they hand in their room keys.

Artificial intelligence for 100% real satisfaction Improving the customer experience has always been the watchword of the hotel industry. While metavers were expected to revolutionise the tourism industry, artificial intelligence is taking a step ahead by doing so now. A technology that has been the...

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