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#HOF « The art of saying no »

5 min reading time

Published on 25/06/24 - Updated on 25/06/24

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@Sylvain Renard

Michael Levie, co-founder of Citizen M and transformation consultant for the hospitality sector, discussed about the art of saying no, while the discussion was constructed around the following questions: How do I build my product? What's the right balance between the ideal product on paper and the reality? What are the levers of operational profitability? What about the next hotel cycle?

For those who are not yet familiar with your journey, could you share your experiences in the hospitality industry with us?  Certainly, one must go back quite a bit. I graduated from IMHI, the Cornell/ESSEC program, here in Paris in 1983, which certainly dates me. First of all, I apologize for...

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  • CitizenM Netherlands
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