
The safety of belongings and one’s person is a fundamental need for hotel guests. And it must be met in an efficient, transparent manner without being burdensome or threatening.This is a delicate exercise for the hotel industry, which happily benefits from technological progress and biometrics, which sees this as a new area for development.
A deep sigh of relief could be heard in the great hotels around the world. Gonzalo Zapater Vives, the number-one public enemy of the international hotel industry, is behind bars… at least for three and a half years. This 29-year-old Colombian – also known as Juan Carlos Gusman-Betancourt by French...
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