What is the best strategy for attracting and retaining talent in the hotel industry?

7 min reading time

Published on 05/04/24 - Updated on 05/04/24

EVP

While the customer experience is central to the hotel industry, the employee experience is just as important, if not more so. At a time of unprecedented labour shortages, the sector is seeking to regain its appeal. This is a twofold challenge, since it means adding new members to the hotel family while retaining those already on board. In this context, more and more players are playing the Employee Value Proposition (EVP) card. Accor, for example, is unveiling a new EVP tagline in its latest campaign: "Hospitality is an art for those with a heart".

A sector still plagued by disaffection While the hotel industry has been plagued by a real labour shortage in recent years, this has taken on even greater proportions in the wake of the health crisis. According to INSEE figures, nearly 75% of businesses in the accommodation and catering sector said...

Accor

Accor

Hotel Group

  • Accor France
  • Offres d'emplois 34 currents job offers
SEE THE NOTE
Best Western Hotels & Resorts

Best Western Hotels & Resorts

Hotel Group

  • Best Western Hotels & Resorts United-States
SEE THE NOTE

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