The hotel industry is a people-powered business that has always been committed to satisfying its customers' needs, from the most basic to the most extravagant. Today, a hotel stay is an opportunity to enjoy a unique and memorable experience. But with customers becoming ever more demanding and attentive to the smallest detail, it is becoming increasingly complex to live up to their expectations.
The era of the mobile Technology is now omnipresent in our lives, facilitating and punctuating our daily lives. Of the 8 billion people on the planet, 6.5 billion own a smartphone, representing 85% of the global population. A study by Google also reveals that 98% use and switch from one device to...
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