Kempinski Hotels has named Karin Raguin as its new Chief Human Resources Officer (CHRO), reinforcing its commitment to talent development and organizational growth. In this role, she will lead all aspects of human resource management, including talent acquisition, performance management, compensation and benefits, succession planning, learning and development, and corporate social responsibility.

Experience in luxury and talent management

Bringing over 20 years of expertise in human resources within the luxury goods and fashion industry, Raguin previously served as Senior Vice President of Human Resources for LVMH in China. Based in Shanghai since 2022, she led a team of over 35 department heads and played a key role in LVMH’s Global Tech Board, which focused on leveraging data and systems for HR transformation.

“We are delighted to welcome Karin Raguin to our leadership team. Karin’s extensive experience in fostering innovative talent strategies and commitment to building a positive, inclusive culture aligns perfectly with our values. Karin will be instrumental in furthering our mission of empowering our people and driving sustainable growth. With a dedicated team of over 19,000 employees around the world, people are at the heart of everything we do. Recognising that our human capital is our greatest asset, we understand that enhancing the effectiveness of our team is critical to our future success. We could not ask for a better ambassador than Karin, and we look forward to the incredible impact she will have on our organisation and the ongoing success of our team,” - Barbara Muckermann, Group Chief Executive Officer. 

Her extensive career includes leadership roles such as Vice President of Talent Management and Corporate Social Responsibility at LVMH North America and Global Head of Career Management for LVMH in Paris. She also held the position of VP, Global Talent at Christian Dior Couture, contributing to workforce strategies at a global level.

Academic background and strategic influence

Raguin holds a Master’s degree in Human Resources from ISC Paris and is a Member of the International Strategic Committee at ISC Paris. Her expertise in talent strategy and corporate social responsibility aligns with Kempinski’s focus on workforce excellence and innovation.

“I am thrilled to join Kempinski, a brand where the commitment to excellence and craftsmanship is at the forefront of our mission. People are at the heart of our industry, and I look forward to fostering a culture that empowers talent, nurtures creativity and upholds the values that make this company exceptional. Together, we will continue to attract, develop and inspire the best in the hospitality industry while shaping the future of luxury hospitality,” - Karin Raguin, Chief Human Resources Officer. 

Strengthening Kempinski’s executive leadership team

Her appointment follows recent leadership changes, including Gordon Drake as Chief Financial Officer and Rasha Lababidi as Chief Product Officer. Under the guidance of Group CEO Barbara Muckermann, Kempinski is shaping a new era of leadership dedicated to enhancing organizational performance and positioning the brand for success.