Just 7 days before the Hospitality Operator Forum, a unique opportunity to meet passionate and exciting professionals who never give up when faced with the challenges impacting the hospitality sector and its business. Come and join us on 12 June at the InterContinental Paris le Grand hotel - there's still time to register.
Development: a challenge accepted, with new forms of contract and constantly evolving products, as Alexis Boudrand, Pierre & Vacances Development Director, will be sharing with us. The challenge of conquering new territories has also been accepted, and French challenger B&B HOTELS is not afraid of it. The group is reporting insolent growth for 2022 and is promising at least as much development in 2023. So why set out now to conquer the American and British markets? Chairman and CEO Fabrice Collet will talk about his vision for the sector and his ambitions for the company he has been running for nearly 5 years.
CSR, more than a challenge, is a necessity seen by many entrepreneurs in the sector as an opportunity. Having a real positive impact is the credo of Gaspard de Moustier, founder of Coucoo Cabanes. Being efficient and respectful of ecosystems is a complex objective to achieve, and one that requires compromise. Far from greenwashing, Benjamin Altaras is taking concrete action in the hotels forming part of Turenne Capital's portfolio. Inge Huijbrechts is convinced of the driving role played by the hospitality sector and of the need to raise awareness among its players in order to harmonise practices and democratise them. Nathalie Bel Baussant is working with the Green Key Label to guide hoteliers, and will be sharing some important practices for improving their social and environmental impact.
Things are changing on the web too, and here too hospitality is adapting. Saskia Gentil, Senior Vice President Sales - Europe and North Africa at Accor, will look back at the key trends that have shaken up the world of distribution. Post Covid 19, the game has changed and users are increasingly demanding, so the tools have to be adapted.
How can we offer a luxury product that is relevant, long-lasting and builds loyalty? There are many ways to do this, and they are not always in the places where we think they are. Guy Bertaud, Maison Pariente, Nicolas Chatillon, Les Étincelles, Guillaume de Saint Lager, Orient Express and Éric Viale, IHG, each have their own point of view on these issues.
Faced with recruitment problems, BWH℠ Hotels has launched Eho, a CFA aimed at people who are far from employment, which has the merit of supporting men and women in their reintegration and providing hotels with a motivated and well-trained workforce. In addition, there is a more traditional programme aimed at the network's hoteliers, who are delighted with it.
Margins are shrinking and constraints are increasing. Whether operational or investment-related, these constraints make entrepreneurship in the sector more complex. None of these variables is likely to sap the energy of the young generation of hospitality entrepreneurs. Solenne Ojea Devys, OKKO Hotels, Hélène Gauthier, Honotel, Romain Gowhari, Younight Hospitality and Éric Omgba, Alboran Hospitality are all keeping a winning spirit and are not denying any of their convictions to build a hotel industry that is caring, powerful and respectful.
How can you use the law and regulations to grow your business? What are the opportunities, but also the challenges? Jean-Virgile Crance, President of the CAT and Marie Audren from HOTREC will be sharing some of the highlights of the challenges ahead.
All this energy is only worthwhile if the customer base is there, and that remains the case. The sector has never performed so well in France and Europe, and to date there are no clouds on the horizon. As Olivier Babeau says, there has never been so much time to devote to leisure activities, and this represents a major opportunity for professionals in the sector.
Finally, because this is a key issue for the sector and its future, after the Hospitality Operator Forum, from 4.30pm, Hospitality ON and Glion Institut of Higher Education are organising a discussion on training and leadership.
You can also take advantage of the networking opportunities we have planned for you, and we have a few surprises in store. Whether it's a morning break, lunch or afterwork from 4.30pm, we've prepared a rich programme of events that we hope will contribute to your business.
See you on Monday 12 June from 8.30am!
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